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Property Flags in TOPS [ONE]

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DESCRIPTION 

TOPS [ONE] lets you set flags such as Hold Payment, Hold Deliquency Notice, Hold AR Statements, and more. This article will give you a step-by-step guide on how to set those flags, and what the flags mean. 

 

STEP-BY-STEP

1. Click Portfolio then Communities 

2. Under Community click Properties 

3. Select the property to add the flag to. 

One you select a property, click  Action then Edit Property

This will open up the Edit Property window. To set flags, toggle the switch to enable or disable a flag

  • Hold Payment- Enable if you wish to be warned not to accept payments from this owner when entering owner cash receipts.
  • Hold Delinquency Notice- Enable this option if you do NOT want to send any further delinquency correspondence to this owner automatically from the TOPS Collection Action.
  • Hold AR Statement -Controls whether someone gets their statements (monthly, quarterly, annually, bi-annually)
  • Rental Property- Notifies the owner if they're renting the property
  • Once you're finished with your changes, click Save on the top right of the screen. 

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