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How to create a Service Request in TOPS [ONE]

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Description

Service Requests in TOPS [ONE] are the first step to repairs and improvements needed in any community! Quickly set up Service Requests and track them throughout the system!

 

Step By Step 

1. Click Service Request and Select on Service Request Activity

Service_request_activity.PNG

2. Under Actions click the New Service Request

If you do not have the needed Service Request code, you will need to create it first before having it available to use.

servicerequest1.PNG

3. Select a Create Date

4. Select a Code 

If the Service Request Code had the description, detailed description and action to take filled out, this will autofil with that information. 

5. Edit the Code Description, Detailed Description, and Action to Take if needed. 

6. Once finished, Click Save to finish, or Save & Add New to create a new service request

save_and_addnew.PNG

 

 

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